Privacy Policy for Urja Box Power Bank Rental

1. Introduction

Urja Box Power Technologies Pvt. Ltd. (referred to as "Urja Box," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users.

2. Information We Collect

We may collect the following types of information when you use our power bank rental services:

• Personal Information: Name, contact information (phone number, email address), billing information, and other relevant details.

• Usage Information: Usage data, transaction history, location data from QR code scans, and device information.

• Communication Information: Records of correspondence with us, including customer support inquiries.

• Transaction information: details about your power bank rental transactions.

• Usage data: information on how you use our services.

• Device information: including device type, operating system, and browser type.

• Location information: with your consent, we may collect location data

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To facilitate power bank rentals, process payments, and manage your account.

• Customer Support: To address your inquiries, requests, and provide assistance.

• Improving Services: To enhance our services, analyze usage patterns, and gather feedback.

• Communication: To send you service-related notifications, updates, and promotional materials. With service providers: who assist in our operations.

• For legal purposes: to comply with applicable laws and regulations.

• With your consent: for any purpose disclosed at the time you provide the information.

• In case of business transfer: in case of merger, acquisition, or sale of assets.

4. Data Sharing and Disclosure

We may share your information with:

• Third-party service providers: For payment processing, customer support, and data analysis.

• Business Partners: For revenue-sharing arrangements, as explained in our business model.

• Legal Requirements: To comply with applicable laws, regulations, or legal requests.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access or disclosure.

6. Your Choices

• You can access and update your personal information by contacting us.

• You can opt-out of marketing communications.

• You can disable location services.

• You can delete your account upon request.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and collect information about usage patterns.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information and protect it from unauthorized access or disclosure.

10. Your Rights

You have the right to access, correct, and delete your personal information. You can update your information through your account settings or contact us for assistance.

11. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services.

12. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at +919772875797 manharnagpal@urjabox.co  [info@urjabox.in].